The billionaire co-founder of the cloud software group and owner of Time magazine says technology is ‘never good or bad. It’s what you do with it that matters’ ...

After a long day of meeting with clients, Haley Gault, a Salesforce seller, received a last-minute ping from a customer ...

Salesforce unveils groundbreaking AI research tackling "jagged intelligence," introducing new benchmarks, models, and ...

The growing use of AI agents—tools that can do human tasks, not just respond to chatbot queries—could be the first big change ...

The move follows a smaller round of performance-based layoffs in January and marks a shift from the aggressive hiring of the ...

Salesforce Sales Cloud is growing at 9% rate, with potential for more growth from Industry and Revenue Cloud upsells. Gartner ...

A thoughtful approach helps to ensure not only a solid initial return but also that your organization can become adept at ...

Salesforce Inc. has begun building its team in Saudi Arabia as part of a plan to invest $500 million over the next five years ...

The value of AI agents, systems that can carry out tasks for humans, is evident, with opportunities for productivity gains, ...

Salesforce AI Research has unveiled a slate of new benchmarks, guardrails, and models to help customers develop agentic AI optimized for business applications. Salesforce AI Research today ...

Underpinning Agentforce, and in our view fundamental to Salesforce’s strategy, is the Salesforce Data Cloud. Simply put, Data Cloud is Salesforce’s unified real-time data platform. It aggregates and ...

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations.