Some CEOs have said they expect AI to displace a wide range of white-collar workers but experts warn that telegraphing doom ...

Despite a steady labor market, many U.S. companies are under pressure to reduce costs because of global uncertainty linked to ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

AI tools are reducing the need for new hires, especially in engineering, marketing, and customer service. The headlines say ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...

Klarna has partnered AI-powered gifting platform Nift to deliver personally tailored gifts to shoppers to boost customer loyalty.

I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.

Navan, a corporate travel software startup, is planning to file confidentially for an initial public offering as early as next week, two people familiar with the matter said, a further sign of a ...

IPO stocks underperformed the broader market in early 2025 as trade and economic uncertainty curbed investor appetite. But ...

The CEO of layaway startup Klarna is claiming that AI is coming for your white-collar jobs — even though such a project ...

Chime’s debut set for Thursday follows recent listings from eToro and Circle, with investors watching closely to gauge ...