Southwest Airlines will switch to assigned seats on Jan. 27, 2026, the airline announced. Seat assignments will go on sale ...

Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, ...

American Airlines’ top executive blasted the use of artificial intelligence in setting air fares, calling the practice ...

A Southwest Airlines flight departing from Southern California was forced to make a sudden descent shortly after takeoff to ...

Shares of American Airlines and Southwest Airlines both dropped sharply Thursday, after the carriers reported slack ...

Discover Southwest Airlines' Q2 2025 earnings insights: from transformational strategies like assigned seating to a $2B repurchase plan.

These and other Southwest Airlines policy updates, including an end to letting flyers choose their seats based on who can get to them first, may have crashed customer sentiments.

Southwest Airlines is a unique airline that only flies Boeing 737 aircraft. Since it was founded as Air Southwest nearly 60 years ago, the airline has grown into the largest low-cost carrier in the ...

The outage was a result of an unexpected hardware failure in Alaska's data centers and is not related to cybersecurity issues ...

American Airlines Group Inc. s top executive blasted the use of artificial intelligence in setting air fares, calling the practice inappropriate ...

American Airlines' financial health is precarious with high leverage, negative working capital, and slim free cash flow, ...