In exchange for our candor, the HR team promised total anonymity and assured us that our concerns and comments would be heard ...

Hospitals and facilities with high nurse turnover were 3.5 times more likely to be rated by staff as using "difficult ... responding by including nurse satisfaction with EHRs in public-facing ...

All of the passengers were asked to rank their experiences across seven categories: airline staff, digital tools ... Delta won the customer satisfaction survey in the premium economy segment ...

MPS officials haven’t historically analyzed exit survey results, and a year of data from an electronic survey went missing.

Wan identified two other potential shortcomings of the MPS surveys. They don’t inform staff about how their responses will be used. And they require staff to include their names with their ...