Salesforce sellers can also find Slack's AI chatbot among their options for colleagues to message. "There's a baked-in incentive for them to be really good at using AI so they can come across ...

Five9 TranscriptStream: Enables real-time voice call transcription and streams live data into Salesforce to ground Einstein for Service AI features Next Best Actions, Reply Recommendations ...

Guggenheim analyst John DiFucci upgraded Salesforce (CRM) to Neutral from Sell without a price target The stock has fallen to Guggenheim’s prior price target or a value more aligned with the ...

The Information and Technology Ministry is in touch with social media platform X over the recent incident of AI chatbot Grok using Hindi slang and abuses and will be examining the issue ...

Today’s chief executives are the last generation to manage all-human workforces as companies increasingly adopt artificial intelligence, Salesforce ... OpenAI’s chatbot powered by generative ...

Grok was launched in 2023 as a "humorous AI assistant". Elon Musk's X (formerly known as Twitter) has rolled out a free, limited-tier version of its AI chatbot, Grok, in a move to broaden its user ...

At Dreamforce I took the opportunity to speak with Gary Brandeleer, Senior Product Director at Salesforce, to clarify the differences between the variety of forms of AI assistance that the Salesforce ...

Explore how Salesforce ... AI chatbots that can handle more complicated customer experience tasks and questions. Based on the data you provide and the algorithmic framework of Einstein, users ...

In the case of CRM giant Salesforce, the buzz about generative AI dominated its TrailblazerDX conference last March, followed by the announcement of its Einstein Copilot and Einstein Copilot Studio ...