Joshna has built an impressive career specializing in Salesforce technologies, custom development, and system integration.

AI agents are the new hype – and US provider ServiceNow agrees. For CEO Bill McDermott, the future of CRM is clearly ...

Discover the top Dow Dogs for potential gains of 21%-45% by 2026, with Verizon leading in dividends. Read more on the price ...

In a departure from ServiceNow's historically diplomatic market positioning, CEO Bill McDermott declares that enterprise ...

While we expect Monday to successfully move upmarket and expand product attach, the firm will need to maintain heavy investment to fend off competitive threats and deploy enterprise-grade ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Customer relationship management (CRM) systems benefit ... the setup and training process while providing the robust functionality and customization for which the Salesforce platform is known.

ServiceNow's platform excels in process digitalization ... In fact, Salesforce has 50x the amount of Goodwill of ServiceNow. Even factoring that CRM produces 5x NOW’s FCFexSBC, Salesforce ...