The Minneapolis/St. Paul Business Journal is seeking nominations for our 29th annual Fast 50 awards, recognizing the Twin Cities fastest-growing private companies.

Many patients may soon find themselves interacting with AI, not a human receptionist or call center worker, when they first reach out to health systems.

This service is available 24/7, ensuring that patients can get answers to their questions at any time, even outside normal office hours. The enhanced availability and efficiency of the virtual medical ...

A virtual medical receptionist is a digital assistant designed to manage the administrative tasks typically handled by a front desk receptionist. This includes appointment scheduling, patient ...

The key skills required for a virtual medical receptionist include excellent communication, organization, problem-solving, and knowledge of medical office protocols. Training should cover these core ...

They confirmed it was “born prematurely" with the help of "emergency medical responders, the hotel receptionist and police officers". A regional emergency service spokesman said the dramatic ...

Implementing a virtual receptionist in a dental office streamlines operations and reduces costs. It also enhances patient experiences. This feature makes it a transformative step for modern medical ...

With the increasing demand for effective healthcare services, selecting the best software is essential to maintaining a smooth and organized front office. Below, we explore some of the best software ...

While Verbling wasn’t big enough to have a call center of its own with humans on the other line, an “AI receptionist” could potentially intercept the inquiries and do the job, he said.

Medical residents at Rhode Island Hospital have won their union with 94% of the vote. Medical residents with Brown University Health, formerly called Lifespan, have formed a doctors’ union at Rhode ...