A Sydney medical receptionist has described the dreaded moment she and others on her team were replaced by artificial intelligence, marking a concerning leap in AI from job-threatening to job-taking.

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions.

Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

Shortly afterward, the doctor returned to share my results: No brain damage. He suspected that my headaches were being ...

As AI technology continues to evolve, the possibilities for improving the patient or customer experience will only expand.

The Cleveland Clinic reported $70 million in unpaid co-pays last year.  This policy change does not mean that $70 million ...

SignaPay Direct & Virtual Sally partner to cut costs for NY/NJ medical offices with virtual check-ins & zero-fee card processing. With Dual Pricing, medical offices can retain more revenue, optimize ...

The beloved Upper West Sider was known for her late-in-life passion for ballroom dancing, as well as for wearing the same ...

A patient walks into your med spa, excited about their consultation. They love everything about the treatment plan. Then comes the price discussion. In the past, this moment killed countless sales.

The concept that in an ideal world, pets and their people thrive together has motivated Pearl Street Animal Hospital Medical ...