With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

An open-access network can offer fast fiber, but it works differently than what's offered by typical broadband providers.

It's a delicate balance using customer data to create memorable experiences without jeopardizing the relationship you’ve ...

The recent hack of crypto exchange Coinbase, where criminals working with rogue insiders managed to get access to customer ...

Customer obsession doesn’t mean saying "yes" to every individual request. This early-stage approach is unsustainable, at best. Instead, proactively analyze gaps in the user experience, anticipate ...

If you're a customer of North East Small Finance Bank, recent developments concerning your bank might have caught your ...

Using your cell phone on a cruise can cost you more than the actual cruise. These two new options may save you money.

In fact, 79% of customers want brands that "understand and care about" them, according to today's infographic by master data management software company Semarchy. And knowing who your customers are ...

static Know-Your-Customer (KYC) processes and labor-intensive periodic reviews towards perpetual KYC (pKYC) and event-based reviews. A first of its kind, Capgemini has collaborated with multiple ...

Customers want to know why your product or service matters and how it will improve their lives or their businesses. That means moving beyond general descriptions and features and clearly conveying ...

Recommended maintenance includes tightening hinges, replacing faded numbers, and ensuring clear access. The USPS also ...

Paris, April 30, 2025 – Capgemini today announced the rollout of a technology sandbox that offers financial institutions a sound framework to migrate from legacy, static Know-Your-Customer (KYC ...