I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.

Klarna AI layoffs have taken a surprising turn. The Swedish fintech giant, once praised for firing 700 employees and ...

He stressed the importance of striking the right balance between human workers and ... with a more balanced strategy, Klarna is working to rebuild both its workforce and its trust with customers.

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Culture drift is real, and preventable. When leaders notice it early and act with intention, culture becomes a catalyst instead of a casualty. Culture drift happens when: AI tools are introduced ...

Klarna CEO Sebastian Siemiatkowski recently warned that AI could very well trigger a global recession. Companies—including ...

Shadow Chancellor Sir Mel Stride said: "Before the election Labour promised "growth, growth, growth" but today’s fall in GDP ...