Klarna's New Star. Move over, chatbots. Klarna just introduced the AI avatar of its CEO, Sebastian Siemiatkowski, to deliver ...

Klarna uses an AI doppelganger of CEO Sebastian Siemiatkowski to deliver quarterly earnings, and says it "streamlined" ...

After the Klarna CEO’s AI avatar appeared on an investor call earlier this week, Zoom CEO Eric Yuan followed suit, also using ...

Other than AI Siemiatkowski admission, it wasn't obvious that this was AI. There were only a few subtle signs.

Swedish fintech company Klarna is reversing its decision to replace workers within its customer service division with AI ...

Klarna Group Plc’s co-founder and CEO, Sebastian Siemiatkowski, has admitted the fintech giant’s aggressive use of artificial ... a year to focus on building AI capabilities, part of a broader ...

Klarna's CEO Says AI Can Take Over All Jobs, Including His Own. According to Klarna's first quarter 2025 results, the company ...

Klarna’s AI replaced 700 workers. It’s trying to bring them back after losing $40bn in value - Klarna’s CEO has suggested ...

Business Tech News #1 – Klarna is hiring back human help after going all-in on AI. Klarna, the Swedish fintech firm, initially replaced much of its customer service staff with AI chatbots ...

From All-In on AI to Human Reboot Klarna CEO Sebastian Siemiatkowski, once eager to make the company OpenAI’s “favorite guinea pig,” is now rethinking that approach. “From a brand ...