allowing the organizations to enhance customer engagement, safeguard voice biometrics as well as to improve operational efficiency. The economic stagnation in the past years had also led many ...

Research has compellingly demonstrated that interactive voice response (IVR) systems, underpinned by voicebot technology, hold the potential to elevate customer satisfaction by as much as 25% ...

allowing the organizations to enhance customer engagement, safeguard voice biometrics as well as to improve operational efficiency. The economic stagnation in the past years had also led many economic ...