Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

ServiceNow is positioning itself as "the AI operating system for the enterprise" through its new ServiceNow AI Platform, ...

At the Microsoft AI Tour in Tokyo, we explored ways to ensure that AI in Japan is not just powerful but empowering.

Who could forget the images that went viral last year of a cruise ship’s stern looking like a top-heavy birthday cake? So ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Almost anyone who has used the internet has probably experienced that alarming moment when a window pops up claiming that your device has a virus and encouraging you to click for tech support or to ...

Once the AI programme is trained on NHS patient data then in future Foresight could be used to enable the health service to contact ... from two NHS trusts and now it will be expanded nationwide.

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

The upcoming ‘Apriel’ model will be able to create agents that make decisions about IT, human resources and customer-service ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...

AI Control Tower will enable enterprises to govern, manage, and secure AI agents, models, and workflows from one unified ...