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Sacramento and other counties post a document online that customers can check to see if they have uncashed checks.

Buy now, pay later plans generally let consumers split payments for purchases into four or fewer installments, often with a down payment at checkout.

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's ...

BBB reminds consumers to use extra caution when publicly posting on social media to resolve an issue with a business.

Discover effective strategies for removing your data from people-search sites and explore the role of privacy laws in ...

It's been three days since a deadly tornado ripped through three Kentucky counties, leaving destruction in its wake, and many ...

Last week, Coinbase ( COIN 0.58%) told customers about a security breach in which criminals accessed personal data from around 1% of its monthly transacting users. The popular cryptocurrency exchange ...

The Borough of Chambersburg's 11,000 utility customers will have expanded online access to their accounts -- and the ability to pay with Visa.

Kroger has secret shopper profiles on millions of its grocery customers. They may be affecting what consumers pay for goods.

Dealing with payments and admittance without software can make events or companies less efficient and more vulnerable to theft. The presence of slow entry points, fake tickets and exchanging money can ...

Personalization is one of the most evergreen customer engagement priorities—and challenges—we hear from brands. We were writing about personalization back in 2015, and 10 years ...