Learn more about the benefits below. Since a help desk is essential to your company’s productivity, you should always have an experienced IT professional on your team. However, every business has ...

Unlike generic AI add-ons, the agentic framework in NITRO Help Desk 3.5 is purpose-built for the realities of IT support. The ...

She also will take on the personal finance portfolio, drawing on her experience launching Help Desk, our signature personal tech vertical, to expand and elevate the team we’re building around ...

All ratings are determined solely by our editorial team. Zoho Desk is a customer service and support software that helps businesses manage and track their customer interactions and inquiries.

He has called the Service Desk home since 2012 ... Currently, he is a member of the IRT knowledge team, where he creates instructional materials, assists subject matter experts in enhancing and ...