Maria Fraterrigo and her husband, Richard, would vacation with friends in Puerto Rico — her African gray parrot, Plucky, in ...

Don’t get smart with my flight attendants,” the American Airlines gate agent said in a speech to the antsy passengers after ...

A NewYork woman is stranded in Puerto Rico after she says Frontier Airlines denied her return flight due to her emotional support parrot, despite prior approval.

A video shared on Instagram shows an American Airlines gate agent addressing frustrated passengers whose flight was delayed ...

Aircraft acquisitions expert Mike McCracken of Hawkeye Aircraft Acquisitions distills the many factors for selecting an agent ...

Waiting on the phone for an hour or more to speak with a customer service representative is a waste of everyone's time. Try this instead.

Dearborn lawyer says feds tried to seize his cellphone at Detroit Metro Airport as he returned from a spring break trip with ...

Southwest Airlines has been the subject of many negative headlines over the past few weeks after ending its longstanding ...