FedEx tracking number not found? If you see a notification No record of this tracking number can be found at this time and you can’t get your FedEx tracking number but need to get details about ...

You'll need your FedEx tracking number as well as supporting documents ... select the type of claim you're making. In the case of a missing package, you'll want to choose "Shipment not received ...

Customers should receive a FedEx tracking ID number, which can be entered online to see the latest updates on a shipment’s location. It will also show when the shipment has been initiated ...