The U.S. Department of Education (DOE) has issued a directive to colleges and universities, emphasizing their shared ...

Key Points ・Collections on defaulted student loans resumed in May 2025, increasing borrower distress. ・Over 9 million ...

Customer service is often not that good these days ... I could not have asked for a better result. Full marks to Wickes. Send letters by email to [email protected] or by post to Editor ...

We often preach “customer is king,” but in reality ... I will give you an example: walk into some private telecom centres, or a school gate, or a flashy bank branch and observe: the security ...

Don't miss the big stories. Like us on Facebook. To the Editor: Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security ...

Karen McEwen, North Turramurra I’m glad to see that at least one letter has been published in ... of ownership in many of our markets, for example insurance and supermarkets, has also been ...

It would appear that Donald Trump is also managing Stonington’s collection of yellow bags and recyclables! The firm providing that service has been recently changed and the new firm has made an ...

It does not necessarily reflect the view of The Herald. THE repair of the historic listed bridge on the A65 at Coniston Cold is yet another example of bureaucratic inertia which is impoverishing the ...

To the editor: A couple weeks ago I went to the Fairbanks Miracle-Ear shop for my hearing aid appointment. I found a technician busy packing up the company property. Apparently, the Miracle-Ear ...

Barclays is offering financial compensation to select customers as a token of goodwill following a significant technical glitch earlier this year - and sending out letters to all those impacted.