Bank professionals largely agree that the customer experience shapes the way work is performed within their organization.

If you’re looking for a way to enhance your employees’ abilities, empower your leaders, or elevate your organization as a ...

Steer your workforce with data! CEO Sonya Locke uses tech & AI like a compass for smarter workforce management. Learn how her ...

Employees who are engaged in maintaining their well-being tend to be healthier, which leads to lower health-related business ...

HGS Interactive is an AI-first digital agency, a part of Hinduja Global Solutions (HGS), with over a decade of experience in ...

Beekeeper is announcing the launch of its AI assistant, Maia. Maia empowers the frontline workforce by providing intelligent support directly to them.

Infosys has informed employees that Q4 FY25 bonuses will be lower due to falling profits and weak revenue projections, ...

Christopher Wyatt was named system COO of Johnstown, Pa.-based Conemaugh Health System. With a focus on operational efficiency and human-centered care, Conemaugh has more than 3,500 employees and over ...

Here's how leaders can transform workplaces to meet Gen Z employees’ expectations and allow this influential generation to thrive.

Change management projects are essential to business success but remain one of the hardest things to achieve, with new ...

The pandemic catalysed a seismic shift in the expectations employees have of their workplaces—especially those on the front lines. Once celebrated as the backbone of our transport, hospitality, and ...

At the heart of this sentiment is a disconnect from the broader organization.