Wall Street loves when companies boast about using AI. But customers hate it.

Or mastering Duolingo Spanish is to going to Madrid and speaking with locals. A post shared by Whitney Kling (@whitneyrkling) Spending months in dance class learning the steps of Salsa ...

Back in 2012, Duolingo co-founder Luis von Ahn defied the prevailing wisdom of building desktop-first experiences and pushed his nascent language learning startup onto mobile. A year later, Duolingo ...

Duolingo's CEO said the company 'does not see AI as replacing what our employees do,' after indicating it would replace ...

I want to learn Spanish again but Duolingo made me give up 😔 And they weren’t the only ones. A third person added, “ I don’t want content generated by AI that may be incorrect on top of that.

However, that didn't stop a wave of criticism, memes and online protests over the interpretation that Duolingo could lay off people and replace them with AI. Duolingo's push toward an "AI-first" ...

Duolingo CEO Luis von Ahn announced the company’s shift to an “AI-first” model, replacing contractor roles and integrating AI into hiring and performance reviews. Despite assurances of employee care, ...