In broad strokes, it paints a picture of a business landscape eager to embrace the rising wave of AI agents, particularly when it comes to customer service. Also: Can you build a billion-dollar ...

AT&T uses AI to categorize 40 million customer service calls annually. ChatGPT initially helped but was costly, so AT&T developed a cheaper, faster open-source AI system. This article is part of ...

A Zepto delivery executive allegedly assaulted a customer over a mismatch in address in Bengaluru earlier this week, leaving him seriously injured. Vishnuvardhan was tasked with delivering ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

USB ports aren’t as simple as they look. This guide decodes every symbol so you know exactly what each port can do for speed, ...

Jimmy Horn Jr. and Javon Antonio played for the Colorado Buffaloes during their college football careers. The Carolina Panthers selected Horn in the 2025 NFL draft, while Antonio has joined the DC ...

By Paul Grein Janet Jackson will receive the ICON Award at the 2025 American Music Awards, which will air live from Fontainebleau Las Vegas on Memorial Day, Monday, May 26. The 11-time American ...

The head of Yemen's Houthi Supreme Political Council, Mahdi al-Mashat, said the Iran-aligned group will continue their attacks to support Gaza, Houthi-affiliated Al Masirah TV reported. He asked ...

A murder investigation is underway after a customer was stabbed to death in a city centre bank. The man, in his 30s, was attacked inside Lloyds Bank in St Peter’s Street, Derby, at about 2.35pm ...

Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...

Blackmagic Design has released the final DaVinci Resolve 20 version, after the program has been in Beta for the last few ...

From neighborhood legend to local inspiration, Ronnie “Pointy Boots” Mathis is now relying on the community he's uplifted for decades as he faces terminal cancer. is your neighborhood reporter ...