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American Banker2h
How Truist is building a real-time view of all customer feedback
The platform, which was built in-house, delivers $10 million in cost avoidance, with at least $35 million in potential ...
The Personal Touch: Revitalizing Quality Customer Service
From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...
StockStory.org on MSN1d
FORM Q1 Earnings Call: Tariffs and AI-Driven Demand Shape FormFactor’s Outlook
Semiconductor testing company FormFactor (NASDAQ:FORM) reported in Q1 CY2025, with sales up 1.6% year on year to $171.4 ...
TMCnet2d
BackEngine Debuts Customer Feedback Benchmark Report Revealing Critical Link Between Feedback Systems and B2B SaaS Performance
The report's release coincides with BackEngine's emergence from stealth, offering an AI-powered platform that helps organizations create a high-velocity customer feedback loop by analyzing all ...