However, there are times when products or services fall short of customer expectations ... Writing the Complaint Letter Before you file a complaint about a product or service in the consumer ...

Considered the “world’s oldest complaint letter,” it was found ... But given the durability of Ea-nāṣir’s customer service problem, perhaps it’s only fair to give him the last word.

If the company fails to respond to this final letter within a reasonable period of time (say, 14 days), you can take your complaint to the Financial Ombudsman Service (FOS). You must take your ...