Britain’s pet owners are being underserved by the vet industry’s complaints service, according to a leading consumer body.

Californians who file complaints against police officers see a warning against making a false report. A dispute over the LAPD ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

THE best and worst broadband and mobile providers for customer service have been revealed by the regulator. All major ...

has no big complaints about how his calls to the customer service center have been handled. But he has been frustrated that despite his letters and calls, he had not heard from Xcel. Until Tuesday.

Depending on your complaint type, you'll be able to contact the customer service team by web chat ... after eight weeks you can ask for a "deadlock letter" and take your dispute to the ...

However, there are times when products or services fall short of customer expectations ... Writing the Complaint Letter Before you file a complaint about a product or service in the consumer ...

The number of complaints lodged with the financial ombudsman jumped sharply last year, with poor levels of customer service and a surge in scams driving much of the increase, a new report has ...

Over 400 Hollywood celebrities, including Ben Stiller and Paul McCartney, have signed an open letter to the Trump administration opposing efforts to weaken copyright protections for AI training.

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Amazon “Arrived in crate with gooey dried up residue,” a customer wrote in a review dated July 2, griping that Amazon’s customer service ... according to complaint letters and responses ...

The transport ministry has written to Ola Electric seeking an explanation for alleged quality issues reported by customers about the company’s electric scooters. The 11 October letter directs ...