Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...

Hilton led other lodging operators for guest satisfaction, followed by IHG Hotels & Resorts, Airbnb and Marriott ...

Customer satisfaction among airlines, lodging, car rentals, online travel agencies, and rideshare services declines, ...

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.

According to J.D. Power data, the average overall customer satisfaction score for commercial health plans is just 565 (on a 1,000-point scale), significantly lower than retail banks, mortgage ...

Among Medicare Advantage plan digital experiences in which overall satisfaction scores are 801 or higher, 85% of members say ...

To receive a five-star rating, more than 90 per cent of respondents must be willing to recommend their housebuilder to friends and family. More than 5,000 Persimmon customers took part in the ...

Lexus has beaten the likes of Samsung, Singapore Airlines and Dan Murphy’s to win recognition as the top brand for customer ...

Decision Lab, the exclusive partner of YouGov in Vietnam, has released its annual Bank Satisfaction Rankings 2025, recognizing Techcombank for rising to the leading position, and SHB as the biggest ...

AAI-run airports in Karnataka show improved customer satisfaction rankings in Round-II 2024 compared to Round-I 2024.