Customer behavior has always been a ‘blackbox’ of sorts and this dilemma often leads to misguided decisions operationally for ...

Ways to Use Customer Feedback for Continuous Improvement Customer feedback is a goldmine of information for businesses ...

Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well here we go through what CRM means and specifically the CRM process. Filmed ...

As a result, we’re seeing many brands trying to get creative with their customer engagement strategies. Some are returning to ...

Q4 2025 Earnings Call Transcript May 19, 2025 Operator: Good afternoon, everyone, and thank you for participating in today’s ...

David Irwin cited red flags from the developers. After he resigned, the county approved the development that’s now stalled with an appeal ...

AI is flipping that dynamic. By mining consumer signals across platforms, predicting emerging needs and simulating future ...

Codehesion has won the 2025 MyBroadband Award for Best Software Development Company, cementing its position as a South ...

From May 19 to 23, 2025, the 29th World Gas Conference (WGC2025), hosted by the International Gas Union (IGU), convened in ...

Balaji Barmavat, Program Manager for Microsoft’s AI Platform Supportability team, Balaji has played a steady role in shaping ...

This customer festival was not only a grand event showcasing the brand image of XCMG but also an important platform to help ...

IRIS Elements [1] is the cloud-based flagship solution from IRIS, designed to help accountants and practices manage their ...