Ways to Use Customer Feedback for Continuous Improvement Customer feedback is a goldmine of information for businesses ...

Customer behavior has always been a ‘blackbox’ of sorts and this dilemma often leads to misguided decisions operationally for ...

Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well here we go through what CRM means and specifically the CRM process. Filmed ...

AI is flipping that dynamic. By mining consumer signals across platforms, predicting emerging needs and simulating future ...

David Irwin cited red flags from the developers. After he resigned, the county approved the development that’s now stalled with an appeal ...

Embracing AI agents in business is not just a forward-thinking move; it is essential for staying competitive and thriving in ...

From May 19 to 23, 2025, the 29th World Gas Conference (WGC2025), hosted by the International Gas Union (IGU), convened in ...

Codehesion has won the 2025 MyBroadband Award for Best Software Development Company, cementing its position as a South ...

In the latest episode of Loyalty-Based Sales Strategies, Jen Suzuki emphasizes the untapped potential of the service BDC.

Balaji Barmavat, Program Manager for Microsoft’s AI Platform Supportability team, Balaji has played a steady role in shaping ...

This customer festival was not only a grand event showcasing the brand image of XCMG but also an important platform to help ...

Danish cloud backup provider will add Atlassian and Okta support and has plans for intelligent automated restores to customer ...