Research from the Aberdeen Group found that VoC (voice of customer) strategies netted significant gains in revenue growth.

Faced with the ongoing challenge of reducing churn and increasing retention, video platforms have realized that customer acquisition alone isn't enough and nor is aggressive pricing. What's really ...

Customer experience is no longer a soft business function—it is the economic backbone of modern enterprises, dictating ...

Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well ...

To accelerate customer adoption and implementation of ... These tools facilitate development, testing and deployment of AI models, enabling a cohesive and integrated AI environment.

PARIS, April 6 (Reuters) - Shipping giant CMA CGM and tech startup Mistral AI expect rapid productivity gains from a 100 million euro partnership unveiled on Sunday, which the French firms also ...

“We are honored that Thoughtworks has been recognized as a Leader and a Customer Favorite in The Forrester Wave™: Modern Application Development Services, Q1 2025 as we believe it reflects our ...

Nissan Motor India (NMIPL) has appointed Abhishek Arora as Director of Dealer Network Development and Customer Quality Training (DND-CQT), effective November 14, 2024. Arora will also retain his ...

Leading businesses and budding startups are turning to mobile app development services to unlock new levels of customer engagement and drive significant sales growth. By providing a convenient and ...

customer development, effective July 1. He will replace Kedar Lele, who will be pursuing an external opportunity. Neelakantan started his career with HUL as key account manager in modern trade in ...

Hindustan Unilever Ltd. (HUL) on Thursday announced that Arun Neelakantan (43), Chief Digital Officer, HUL, would be appointed as Executive Director, Customer Development, HUL effective July 1 ...

Arun Neelakantan (43), chief digital officer, HUL will be appointed as executive director, customer development, HUL effective July 1, 2024. He will be taking over from Kedar Lele, who will be ...