The City of Moose Jaw’s request-for-service app has “a lot of good value” in meeting residents’ needs, but one city ...

When onboarding works, customers don’t just adopt your software—they believe in it, share it and advocate for it. They gain ...

Pinnacol Assurance, a leading provider of workers’ compensation insurance in Colorado, distinguishes itself through its blend ...

Running a small or medium-sized business (SMB) often means juggling many roles—from marketing and customer service to HR ...

Several expressions of Mark Carney's expressions from the meeting has gone viral on social media, creating a buzz. The US president dominated the discussion, but Carney did make his position clear on ...

That comes after a meeting between the President and Saban ... President Trump said he agreed with Saban and would look at creating an executive order, going as far as asking aides to study ...

Speaking to the Lex Fridman Podcast, Bezos explained how he phoned Amazon customer service 'very early' in the Amazon ... You will be called out in the meeting in front of everyone if you try to ...

The Agent Performance Feedback Generator will generate insights for a customer service agent ... can deploy these apps on a per-meeting basis and also create their own apps for more customized ...