Organizations should view their payment practices as a core component of their customer relationship strategy.

The Smart workflow gallery, part of the company’s AI Studio, includes AI-automated templates to handle corporate processes ...

As with all forms of AI and machine learning, agentic AI will require guardrails and human oversight to avoid harmful ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

They handled the warranty claim efficiently and provided great customer service throughout the process. Unfortunately ... They advised me to contact Jeep Customer Care to arrange a rental vehicle.

We want to deliver excellent customer services and continue to improve and so the ... working days to requests dealt with under the Freedom of information Act 2000 process. Visitors will be greeted by ...

In these analyses, the patient-given global rating served as the dependent variable, and experiences regarding structure (waiting times, continuity of care), process (doctor–patient communication and ...

For example, in understanding where within the care process problems occurred (ie, identified by the use of the taxonomy to analyse patient complaints), their severity (eg, threat to patient safety) ...