Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

AI products with lifelike voices schedule or cancel appointments, refill prescriptions and help triage patients. Soon, many patients might initiate contact with the health system by speaking not with ...

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center ...

The Contact Center Association of the Philippines (CCAP) expects a modest industry growth of 5 percent to 7 percent in 2025, ...

Call center software provider Five9 (NASDAQ: FIVN) reported Q1 CY2025 results beating Wall Street’s revenue expectations, ...

Q1 2025 Earnings Call May 15, 2025 8:00 AM ETCompany ParticipantsHannes Wittig - IRTimotheus Höttges - CEOChristian P.

MEG Energy Corp, with a market capitalization of $529 million, reported a robust increase in financial performance for Q1 2025, with significant growth in funds from operations and free cash flow. The ...

What is omnichannel contact center software and why does it matter? An omnichannel call center or contact center enables customers to engage with a business across multiple communication channels ...

Flow Capital Corp, with a market capitalization of $16.59 million, reported robust financial results for the fourth quarter of 2025, showcasing significant growth in both revenue and free cash flow.

LA JOLLA, Calif., April 30, 2025 /PRNewswire/ -- The Advanced Lateral Flow Conference (ALFC) is now accepting applications for poster presentations at its 2025 event, taking place October 14-15 ...

the league said it was the correct decision not to call a foul on Tobias Harris for his contact with Hart prior to Hardaway’s 3-point attempt in the final seconds. Crew chief David Guthrie ...