If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows ...

The Your Computer was locked tech support scam is a browser based scam that tries to trick people into thinking that their computer is infected and that their ...

See support chatbot. Unless you have a general question and not a specific problem, be sure you are sitting at the computer when you call the tech support line, and have the application running.

If you receive a phone call or pop-up window from someone claiming to be from Microsoft, and they tell you that your computer has a problem or has been hacked, it’s likely a scam. Tech support ...

I know it sounds like a no-brainer, but before you do anything else, restart your computer. Matthew Petrie of Falcon Northwest technical support says that most of his customers solve their ...

but it can also be used for tech support. Apple has its own remote access software built into the OS, which you can use to remote into a Mac you already own and manage. Both computers must be ...