He joined Citi in June 2024 to help fix the bank’s technology, which has lagged competitors. The New York-based bank is in the middle of a multiyear overhaul under Chief Executive Jane Fraser.

Citi customers have lost their life savings, their kids' college funds and money to get by, as a result of the bank's practices, the state contends. One New Yorker lost $40,000 after receiving a ...

Citi is trying to improve the quality and speed of its data gathering, as well as standardization, he said. The bank is executing a plan required by regulators to ensure it has the number of ...

This isn't just about catching upit's about reclaiming ground Citi once gave up. When First Republic and Signature Bank collapsed in 2023, rivals swept in to grab their subscription loan books.