Empower AI CTO Jennifer Sample explores the new potential opened up by AI for IT service management, as well as its ...

Hundreds of CIOs gathered in Ottawa to confront trust, pressure and complexity, and to share what real leadership looks like ...

Yes, as long as they are used for preparation and not during the exam.

Calitii, a global technology company, has secured an agreement with BridgeBio, a biopharmaceutical company, to implement ...

An all-in-one enterprise service management platform with strong automation. But it comes with a steep learning curve and ...

ManageEngine has published its latest piece of research, The advent of AI agents in ITSM: Perception and future impact (registration required). Of the 300 ...

Change Management plans, organizes, controls, executes and monitors changes that affect IT service delivery. Change Management encompasses all components and activities required to direct additions, ...

Chairs the CMC Oversees the Change Management Process and presents the documentation to the CMC for review and approval Makes final decisions on policies and procedures Appoints the CAB Facilitator, ...

Neurons for ITSM is an AI-powered IT Service Management platform used by IT departments in mid-to-large enterprises to automate, streamline, and manage IT support services, incidents, and assets ...

LONDON--(BUSINESS WIRE)--Silobreaker today announced a certified integration with ServiceNow ® IT Service Management (ITSM), designed to help threat intelligence teams respond more quickly and ...

Change management projects are essential to business success but remain one of the hardest things to achieve, with new research suggesting organisations are still getting it wrong when it comes to ...

Rafael Devers is tired of, in his eyes, getting jerked around. The Boston Red Sox slugger revealed to reporters that general manager Craig Breslow approached him about switching to first base in ...