Equinox and SoulCycle customers in New York may soon be entitled to cash back due to difficulty canceling memberships.

Equinox will pay $600K and offer refunds after a NY AG probe found it made canceling memberships at Equinox, SoulCycle, and ...

We are officially past the era when AI-powered customer service was a novelty. It’s a common practice that businesses across industries are adopting and bringing tangible results. Research shows that ...

Equinox must pay $600K and offer refunds after New York found its gym membership cancellations violated state law.

New York State Attorney General Letitia James announced a $600,000 settlement with fitness company Equinox Group for making ...

Investors can confidently buy these four high-yield dividend stocks in April and hold them in their portfolios for years to ...

In a survey, 49% of shoppers admitted to abusing lenient return policies. But what is the criminal side to return fraud?

Equinox and SoulCycle fined $600K for hard-to-cancel memberships. West Side New Yorkers may qualify for refunds—here’s how.

Plant-based restaurant chain Planta is the latest to succumb in a wave of restaurant defaults as specialty dining grapples with rising food costs and a smaller customer base than conventional eateries ...

Working with difficult customers can test contractors more than the actual work at hand. One lawn tech showed up to fix a pipe, but when the customer snapped, karma hitched a ride on his hood.

Loretta Swit, a star of TV's "M*A*S*H," dies at 87 Thousands of veterans to march on DC over benefits cuts—"Will not stand by" This Is How Often You Need to Be Draining Your Water Heater ...