Charleston County 911 is strengthening their emergency response by upgrading their call handling capabilotiesCharleston ...

The Charleston County Consolidated Emergency Communications Center has adopted a new and more advanced call-handling software that improves emergency responses from the public and first responders.

Many callers who report an emergency in Charleston County speak a different language, which can increase call volumes, making ...

With the addition of Ryzyliant's state-of-the-art call handling and mapping technology, the county now benefits from a fully integrated solution designed for accuracy, efficiency, and local ...

The Welsh Government announced a major change in how the most serious 999 calls will be handled – in part, to try to improve ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time ...

The acquisition is expected to bolster Motorola Solutions' offerings by integrating RapidDeploy’s solutions into its VESTA 911 call handling software and AI-powered VESTA NXT platform ...

Motorola Solutions expects to integrate RapidDeploy’s technology into its VESTA 911 call handling software and AI-powered VESTA NXT platform to further enhance telecommunicator speed and efficiency.