Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud communications ...

Managing after-hours calls is a critical challenge for many healthcare facilities. Patients and clients need access to urgent information or appointments, but without a dedicated staff member ...

DORCHESTER COUNTY, S.C. (WCIV) — Dorchester County officials say they have upgraded their 911 call handling system and moved to an Emergency Services IP Network through the state Comtech system.

We also expanded the use of our intelligent virtual agent for outbound call handling and deployed AI power tools for QA automation. These tools are improving writing accuracy, speeding up feedback ...

We also expanded the use of our Intelligent Virtual Agent for outbound call handling and deployed AI-powered tools for QA automation. These tools are improving routing accuracy, speeding up ...

Kimberly Baylor made more than 300 invective-filled calls to District Attorney Pier Hess Graf's office this year. She argues ...

We also expanded the use of our intelligent virtual agent for outbound call handling and deployed AI power tools for QA automation. These tools are improving writing accuracy, speeding up feedback ...

Turkish ground-handling company Çelebi Aviation, which performs high-security airport operations across India, is facing ...

South African cricket boss Andrew Breetzke has defended the process that allowed fast bowler Kagiso Rabada to serve just a ...

Hilary Swank reveals her secret for handling toddler tantrums in an exclusive interview with PEOPLE. The actress welcomed her twins, Aya and Ohm, with husband Philip Schneider in April 2023.