Charleston County 911 is strengthening their emergency response by upgrading their call handling capabilotiesCharleston ...

The Charleston County Consolidated Emergency Communications Center has adopted a new and more advanced call-handling software that improves emergency responses from the public and first responders.

Many callers who report an emergency in Charleston County speak a different language, which can increase call volumes, making ...

With the addition of Ryzyliant's state-of-the-art call handling and mapping technology, the county now benefits from a fully integrated solution designed for accuracy, efficiency, and local ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time ...

Federal watchdogs have raised concerns about the Federal Aviation Administration’s air traffic control system for decades, an ...

South Korea's Foreign Minister Cho Tae-yul sought Kyiv's cooperation in the handling of North Korean prisoners of war during ...

People across the Inland Northwest are reacting to the recently released 911 call from the 2022 University of Idaho murders ...

This story was excerpted from Jason Beck's Tigers Beat newsletter. To read the full newsletter, click here. And subscribe to ...

Kyiv says more than 3,000 North Korean soldiers were killed or injured in Russia by early January 2025. Read more at ...

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