Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI call center technology is rapidly transforming how ...

Equity Free Cash Flow (Q4 2024): $236 million. Full Year Equity Free Cash Flow (2024): $728 million, excluding tower sales. OCF Margin: Increased by 8 percentage points to nearly 31%. Leverage ...

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

Notable call activity was cited Tuesday in NVIDIA (NVDA). Easily identify stocks' risks and opportunities. Discover stocks' market position with detailed competitor analyses. Published first on ...

Plans to redesign Palo Alto’s beloved but run-down Cubberley Community Center have restarted after the initial unsuccessful attempt six years ago. According to the City, the project will include ...

Net Debt Reduction: Down 30% over the last three years. Free Cash Flow (2024): $105 million, the highest since 2015. Incremental Margin (2024): 42% with over 300 basis points improvement. Share ...

Waterford-based software company Klearcom has announced plans to scale globally with its technology that works to make customer calls easier. Verify+ is a new version of the company’s initial product ...

WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center employs 174 people at 95 Higgins St., the company said Thursday.