Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

Equity Free Cash Flow (Q4 2024): $236 million. Full Year Equity Free Cash Flow (2024): $728 million, excluding tower sales. OCF Margin: Increased by 8 percentage points to nearly 31%. Leverage ...

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

For executives looking to elevate their customer experience strategy, integrating communications into the core customer ...

Calabrio, the workforce performance company, today announced powerful AI enhancements to the Calabrio ONE suite, designed to help organizations streamline operations, improve agent engagement, and ...

Net Debt Reduction: Down 30% over the last three years. Free Cash Flow (2024): $105 million, the highest since 2015. Incremental Margin (2024): 42% with over 300 basis points improvement. Share ...

Waterford-based software company Klearcom has announced plans to scale globally with its technology that works to make customer calls easier. Verify+ is a new version of the company’s initial product ...

The company is projected to yield a free cash flow of $420 million ... Invesco Mortgage Capital Inc. (NYSE:IVR) is a Georgia-based real estate investment trust that engages in investing, financing ...

At close: April 17 at 12:34:46 p.m. EDT ...

Most teens credit social media with feeling more connected to friends. Still, roughly one-in-five say social media sites hurt their mental health, and a growing share think they harm people their age.

Stress can drain the joy from your day, but does it serve any purpose in your life? Use WebMD's quiz to test your knowledge of the “stress response.” Insomnia. Headaches. Stress affects your ...

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