Secretary of State Marco Rubio and the White House chief of staff — have been impersonated in recent weeks using artificial ...

Businesses can now communicate with customers via WhatsApp voice calls, video calls and voice notes, plus more AI agents have ...

The AI revolution has reached a critical turning point, with 78% of organizations now using AI in at least one business ...

C and C++, two of the most widely used programming languages, are not memory-safe by default. And while developers can make ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience.

Engage AI Complete is a new premium tier of its Engage AI software for call centers – uniquely analyzing not only what is said, but also how it is said, in real time, while also removing ...

Jabra launches Engage AI Complete – a new premium tier of its call center software, Engage AI. GNW Engage AI Complete is a new premium tier of its Engage AI software for call centers – uniquely ...

Tennis star Alexander Zverev questioned the accuracy of Hawk-Eye’s electronic line-calling system after pointing to the mark a ball left on a clay court.

Small businesses require an affordable and effective call center software to effectively deal with customer interactions. There are numerous options available in the current market, which can ...

Operatives working for Elon Musk’s DOGE appear to be editing the code of AutoRIF—software designed by the Defense Department that could assist in mass firings of federal workers, sources tell ...