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Emirates News Agency on MSN2d
Dubai Health becomes first government entity in Middle East to leverage AI-powered 'Genesys' system
As part of its participation in Dubai AI Week, the Dubai Health Authority (DHA) has announced the implementation of the ...
Emirates News Agency on MSN3d
Dubai Health Authority leverages AI-powered 'Genesys' system in contact centre services
The Dubai Health Authority (DHA) has announced the implementation of the advanced Genesys AI-powered speech and text analytics system at its contact centre. With this step, DHA becomes the first ...