If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

Dial 1-888-457-3561 for assistance with reservations, Flights information, or general inquiries, you can reach American Airlines customer service at 1-800-American Airlines (+1-888-457-3561).

American Airlines has been on a years-long quest to reduce staffing. They reduced the number of agents at each gate, so that domestic flights that are no more than 80% full now get a single employee.

Summer travel season is always busy, but American Airlines is reportedly making ... the airline is "cutting airport customer service hours right before summer flight disruptions hit." ...