Air India has expanded its collaboration with Salesforce by adopting Agentforce to enhance its customer service operations. As one of the first airlines to go live with Agentforce, Air India is ...

Air India streamlines refund processes with Salesforce Agentforce, automating routine tasks using agentic AI, reducing delays, minimising human effort, and enhancing customer experience with faster ...

The helmet worn by free agent quarterback and four-time MVP Aaron Rodgers has been banned by the NFL. Here are the details.

President Trump’s order specifically targets the National Museum of African-American History and Culture, and there is a lot of Alabama in that museum, more than in many Alabama museums I’ve been to, ...

Drew Green is as much a part of the Hamptons real estate landscape as hedgerows and hydrangeas. A local icon with 28 years of ...

Technology consultant Shelly Palmer thinks that, with the rise of AI agents, OTAs' days may be numbered. Human advisors may ...

They were also co-showrunners on the popular Marvel series “Agent Carter” starring Hayley Atwell and “Resurrection.” Other TV credits include “Hawaii Five-O” and “NCIS: Los Angeles.” ...

Another labor problem in air travel seems to be brewing, as airline United Airlines (UAL) recently offered up a contract to some of its technicians. It did not take long for those technicians to ...

EPA grants first Texas permit to Occidental Petroleum unit for greenhouse gas storage The project will take carbon dioxide from the air and sequester it more than 4,000 feet underground.

With the introduction of VoiceAI agents, Observe.AI delivers the only complete platform that enables enterprises to support today’s customer support operations while moving towards an AI-driven ...

Several airlines in Asia are tightening rules on carrying lithium batteries on planes following a series of overheating and fire incidents on board. A portable power bank with a lithium battery ...