This week’s extraordinary events-especially those in Boston and in Texas–seem to cry for pause in normal activities. It’s hard to concentrate on topic-based writing or CMS trends when carnage is ...

Happy April everyone… we love April because we get to do our April Fools’ Day edition, celebrate our anniversary as owners, and start ramping up for the spring explosion of activity. It’s a technical ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

The keystrokes in question are three basic ones that each of us uses repeatedly to move around the page while we revise our own work or someone else’s manuscript: moving between sentences, between ...

Sooo, how ya feeling about 2020? A new decade and year are fresh in the Gregorian calendar so it’s time to do a temperature check to see how you’re feeling for 2020. It doesn’t matter if your vote is ...

Editor’s Note: The following piece, by M. Katherine Brown, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Mention team ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

First off, web analytics enables technical writers to see how users access your intranet, support web sites, and even help systems that are hosted on a web server. Some writers that I’ve talked to ...