This week’s extraordinary events-especially those in Boston and in Texas–seem to cry for pause in normal activities. It’s hard to concentrate on topic-based writing or CMS trends when carnage is ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

In a classic detective story, the intrepid investigator sets out to discover the true story behind an event—in literature, perhaps a murder or theft. But in editing, we’re trying to find the author’s ...

Editors Note: This Content Quality Review Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

The keystrokes in question are three basic ones that each of us uses repeatedly to move around the page while we revise our own work or someone else’s manuscript: moving between sentences, between ...

I was home from college on break when my mother brought home a huge box. Our dog had gnawed the legs of our sofa until they looked like they were covered with tree bark, so inside the box was a small ...