One of the most recent—and notable—changes is that the company intends to bring back a human touch by writing customer names on their coffee cup. Originally, the idea was to “honor everyone ...

The Internal Revenue Service ordered most of its approximately 20,000 customer service employees back to the office this week, ending a long era of hybrid and remote work. There was just one pro ...

"We have lost some of our most frequent customers," he said ... but we love it here at Uber, people getting back to work and getting back to the office," he said, The CEO said he was hopeful ...