Businesses in downtown Columbus report increase in customers as state workers return to offices
Gov. DeWine's executive order sent thousands of Ohio state workers back to the office, boosting downtown businesses.
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Starbucks’s New CEO Says His Plan to Win Back Customers Involves 200,000 Sharpies. It Just Might Work
One of the most recent—and notable—changes is that the company intends to bring back a human touch by writing customer names on their coffee cup. Originally, the idea was to “honor everyone ...
USA Today12d
Big problem emerges in IRS return-to-office mandate: Not enough desks
The Internal Revenue Service ordered most of its approximately 20,000 customer service employees back to the office this week, ending a long era of hybrid and remote work. There was just one pro ...
Business Insider3y
I've worked in retail for 4 years. I've seen firsthand how customer treatment of employees is getting worse.
Usually, 99% of the customers I work with are good ... "I'm never coming back here." That was fine with me. I recently left a department store where we had a bunch of people complain about ...