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Starbucks is training staff on how to de-escalate conflict with people who aren't buying anything as it rolls back its open-door policyThey added that stores that want to provide easy access to water or experience a high volume of requests can set up self-service stations. Starbucks' new training meetings are being rolled out ...
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Starbucks wants to reclaim its coffeehouse crown. It won't be easyThis, along with self-service brewing stations, increased hiring efforts, and redesigned store layouts, is expected to reduce wait times, especially during peak hours. In addition, Starbucks plans ...
Starbucks will also be bringing back its free refill policy for in-store customers and its self-service condiments bar. What’s more, stores will be restricting their restroom access to paying ...
In addition to lashing the number of deals and menu options, Niccol has also cut the popular perk of being able to visit a Starbucks location without ordering anything. Self-service condiment bars ...
He acknowledged that while Starbucks has made some progress — such as reintroducing self-service condiment bars and ceramic cups — deeper changes are required at the corporate level to restore ...
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