New Operational Technology (OT) and Digital Employee Experience (DEX) capabilities deliver resilience by resolving issues before they disrupt work or operations Knowledge 2025 – Today, at ...

Traditional IT service management is not enough: provider ServiceNow wants to reinvent itself and offer companies an entire ...

Built for the agentic and open era, the reimagined platform unifies intelligence, data, and orchestration across the business New innovations across the ServiceNow AI Platform and deeper integrations ...

AI agents are the new hype – and US provider ServiceNow agrees. For CEO Bill McDermott, the future of CRM is clearly ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI ...

Knowledge 2025 ? Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, set a new standard for fully autonomous ...