With less than 20% market share in the combined ITSM, ITOM, ITAM, and CSM markets—valued at over $70 billion—ServiceNow is poised for continued share gains and revenue growth, with current ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil ...

A notable success story is Wipro, which improved its IT asset management by consolidating five legacy systems into a single platform with ServiceNow ... Management (ITSM). This highlights how ...

SysAid is a competitor in the IT service management market to platforms such as ServiceNow, Ivanti Neurons for ITSM and Atlassian’s Jira. The company focuses on the midmarket, according to Gartner.

The employee who'd written it had left and so we looked at ServiceNow," said Sprague, describing how Netflix's growth meant it needed to alter how it did ITSM. Pollack explained why Netflix ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices ...